Hai Phong: Announcing the set of indicators to evaluate overall quality management according to TCVN ISO 18091:2020

Post date: Tuesday, Oct 10, 2023 | 16:35 - View count: 420

On the morning of September 21, the Department of Science and Technology held a conference to announce the overall set of indicators for quality management assessment according to TCVN ISO 18091:2020 at People’s Committees of pilot districts, wards and communes in the city.

Hai Phong is the first locality in the country to pilot the total quality management system according to TCVN ISO 18091:2020 standard into local government operations. The results of pilot application in districts, wards and communes in the city will be considered and applied throughout the city, and serve as a basis for the Ministry of Science and Technology to study, report and propose the Government to implement nationwide.

Mr. Hoang Minh Cuong, Vice Chairman of the People’s Committee of Hai Phong city

Mr. Hoang Minh Cuong, Vice Chairman of the People’s Committee of Hai Phong city, highly appreciated the efforts of the Department of Science and Technology and pilot application agencies in implementing new and difficult tasks that require a lot of time and cooperation of many ministries, departments and other local provinces.

The application of TCVN ISO 18091:2020 was piloted at 12 People’s Committees of districts, wards and communes in the city.

In particular, conducting surveys and collecting preliminary information directly at 12 People’s Committees of pilot districts, communes and wards; organizing 06 training courses to disseminate general knowledge about TCVN ISO 18091:2020 to leaders and professional civil servants of 12 pilot agencies; organizing 12 training sessions, guiding and explaining in detail the overall set of quality management evaluation indicators to ISO Steering Committee, ISO Working Group and assigned professional officials; guiding the pilot agencies to develop the set of indicators and establish an Evaluation and Scoring Council in 2023.

Up to now, 12/12 agencies have issued the Decision approving the overall quality management evaluation index according to ISO 18091:2020 in 2023.

In addition, the Conference also took place the following contents: Announcing the Decision on promulgating the framework of the overall quality management evaluation index according to TCVN ISO 18091:2020 standard applied to local governments across the country; Announcing 02 decisions on promulgating the overall quality management evaluation index according to TCVN ISO 18091:2020 standard at People’s Committees of pilot districts, wards and communes in the city.

At the conference, Ms. Nguyen Thi Mai Huong – Director of the Conformity and Regulatory Assessment Department shared the guidelines for self-evaluation methods and the overall quality management evaluation indicators according to TCVN ISO 18091.

Accordingly, developing a self-assessment method: Identifying the Sustainable Development Goals (SDGs) directly and indirectly related to each Indicator of TCVN ISO 18091; Determining the Indicators of TCVN ISO 18091 in association with the General Objectives, Integrating the requirements of the quality management system being applied in the locality with the requirements of TCVN ISO 18091.

Regarding the method of self-assessment of the implementation of the overall set of quality management indicators according to TCVN ISO 18091:2020, including: building good governance institutions; sustainable economic development; comprehensive social development; sustainable environmental development.